Masport Westcott 2000 Installation Manual download pdf (Page 13)

12

PROBLEM SOLVING

Problem Reason for Problem Solution

Dark, dirty film on

door glass

Burning wet or green firewood OR Extended

burn time on low setting OR Leaking door

seal.

Ensure only dry seasoned wood is

used.

Burn heater on high to burn off worst of

dirty film.

Check door and glass seals and adjust

door tightness. Your Masport Dealer

can help with this.

To remove dirty film try following:

1. Burn on high for 30 minutes.

2. Try to clean glass with damp news

paper and ash when fire has

completely cooled down

3. Try using non-caustic oven cleaner

4. Tougher stains may need very

careful scrapping with a razor

blade.

Caution: Do not scrub using steel

products, as it can leave scratch marks

on the glass.

Creosote Build-up

Creosote is a tar-like substance that builds-

up when the organic compounds in smoke

condense onto cooler surfaces. Creosote

can build up over time and restrict the airflow

of the flue and impair the performance of the

wood heater.

The most effective way to control the

creosote formation is to burn the

woodstove on high regularly and never

allow a fire to smoulder.

Occasional puffs of

smoke entering the

room while fuel

loading

There could be not enough flue draft due to

insufficient flue height in relation to your

roofline, trees or other high obstacles near

your home, which can cause a down draft.

If the wood fire is refuelled and left on a low

setting allowing it to smoulder, the firebox

will fill with smoke and combustible gasses.

The fuel will eventually ignite and when it

does so, the build up of gasses will cause a

pressurisation forcing smoke into the room.

This is usually a problem when the

wind is coming from one particular

direction and requires an experienced

installer to remedy, by either extending

your flue height or fitting an anti down

draft flue cowl.

Ensure that after refuelling heat output

control is on HI before setting it to

LOW. This raises the temperature

inside the firebox that will create high

flue draft.

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